FAQ - Shipping

Holiday shipping excludes international shipping, furniture, wall art, swatches and gift cards.

We ship to the following: all 50 States (including Alaska and Hawaii), American Samoa, Guam, Puerto Rico, the US Virgin Islands, military bases/APO/DPO/FPO addresses, Australia, Canada, Germany, New Zealand, Sweden, Switzerland and the United Kingdom.

We provide free domestic ground shipping. This includes all 50 States (including Alaska and Hawaii) as well as military bases/APO/DPO/FPO. Overnight and express domestic shipping is calculated by our carrier.

Ground shipping to American Samoa, Guam, Puerto Rico and the US Virgin Islands is calculated by USPS.

We calculate the cost of shipping, taxes and duties upfront for international orders so that you don't have any additional fees when your order arrives. Please note, duties and other international shipping charges are non-refundable. 

Order must be received before 9:00am PST (on a business day) to ship the same day it is placed.

We may split your order into multiple shipments. If this occurs, you’ll be notified and receive a tracking number for each shipment.

International orders typically take 10-15 days to process, ship and clear customs.

You can select "2-Day" or "Next Day" shipping at checkout for domestic orders. Order must be received before 9:00am PST to ship the same day it is placed (on a business day). International orders cannot be expedited. Once you've placed your order, we are unable to expedite.

Contact Customer Experience within 30 minutes of placing your order during normal business hours Monday – Friday, 8:00am – 5:00pm PST.