Get Support

Find a solution or get in touch with us directly.

How can I 
return my order?

Free, easy in-person returns at any of our stores. Refunds initiated instantly.

How do I care 
for my items?

Keep all your Parachute items looking their best with our care tips.

How do I recycle 
my linens?

Bring in your pre-loved linens – in any condition, from any brand – to one of our stores, and we’ll recycle them into something new.

Need something 
else?

From order tracking to product info, you’ll find the answer in our FAQs.