FAQ - Hospitality
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What is the difference between our retail and hospitality bedding?
Unlike our retail line, our hotel-grade bedding can withstand commercial laundering and features design details specific to housekeeping needs.
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Who is eligible to be a hospitality partner?
Our program is open to hotel managers, design professionals and business owners who would like to partner with us to enhance their guests’ experience.
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What is the difference between the Hospitality and Trade Program?
Our Trade Program offers our retail line at special pricing and is best suited for smaller residential projects (independent interior designers or property owners outfitting one to five rooms). Our Hospitality Program features our hotel-grade line and is best suited for larger commercial projects (boutique hotels, resorts, short term residences, gyms, spas or restaurants).
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What is the lead time for Hospitality orders?
We require a 12-14 week lead time for large hospitality orders (10+ rooms). Smaller requests or reorders may be processed without a lead time, depending on inventory available. Please note that shipping may take up to 10 business days.
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Can Hospitality partners purchase retail product for their properties?
Yes, hospitality partners can purchase items from our retail line for their projects. Please note that we may require a 12-14 week lead time for larger quantities.
